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Marketing Introduction and Lifetime Value
. . . all retailers realize that their customer base is not consistent

Make the 80/20 and 50/50 rules work
for you . . . have you heard of the
adage about 20% customers producing
80% of sales 
Canada Post Requirements for Address
Accuracy . . . the things you need to
know about industry standards 
Know your customers and create more
profitable Direct Marketing programs with Data Mining
. . . learn more about Data Mining and predictive Modeling 
What is Data Mining? . . . utilizing
ANALYSIS to discover the profitable gems hidden in customer databases

Response Modeling
. . . history repeats itself 
Segmentation and Profiling
. . . getting to really understand your customer 
Customer Valuation
. . . what's the customer worth? 
Cross Selling
- Generate more sales by selling what
customers want to buy 
Working the Modules Together
. . . making data mining work for the
marketer 
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